Return Merchandise Authorization

Sports units, for military units click here

 

RMA Address

 
AAD nv/sa (Belgium)
Luikersteenweg 220, 3700 Tongeren
 
Vigil America, Inc (USA)
1400 Flightline Blvd, Suite C - Deland, FL 32724
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Customers located in North, South, or Central America, please choose Vigil America, Inc (USA)
 * 
All other locations chose and ship to AAD nv/sa (Belgium)

 
 

Invoice Address

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Device Info

 
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Customer Shipping Address

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Firmware upgrade units with SN > #11800 is by default Vigil Cuatro (4 modes)
Firmware upgrade units with SN < #11800 is by default Vigil Multimode (3 modes)
Upgrades, are only available for Vigil II and Vigil 2+ units.

 
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Information:

Battery replacement, full service & upgrade latest firmware:
  • €150 (US$160)
  • Vigil batteries are under warranty until 5 years or 2000 jumps(whichever comes first).
Full service + Upgrade firmware, No battery replacement:
  • €95 (US$100)
  • Vigil batteries with a DOM before OCT 2018 have an expected lifespan of 10 years.
  • Vigil batteries with a DOM from OCT 2018 and later have an expected lifespan of 12 years.
Vigil I Exchange:
  • Vigil I units, can be exchanged for a new Vigil Cuatro at a discounted price.
  • The exchange prices are:
    • DOM 2004 at €950 (US$1070*)
    • DOM 2005 at €900 (US$1010*)
    • DOM 2006 at €850 (US$950*)
    • DOM 2007 at €800 (US$890*)
      • * US dollar price is subject to quarterly adjustments.
Activation:
  • Price will be determined after analyses of the device.
General:
  • Price will be determined after analyses of the device.

All prices are ex tax and shipping!